Privacy Policy Page

At Afrina Store, your privacy is extremely important to us. We are committed to protecting the personal information you share with us and ensuring that your shopping experience remains safe, secure, and transparent.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile platforms, or interact with our customer support.

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: Your name, contact number, email address, delivery address, etc.

• Account Information: Username, password, and order history (if you create an account).

• Payment Information: Payment method details such as mobile payment, card info, or bank transfer records. Note: We do not store your full card or sensitive payment details.

• Browsing Data: Device information, browser type, IP address, pages visited, time spent, etc.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders

• To provide customer support and respond to your inquiries

• To personalize your shopping experience

• To send order confirmations, tracking updates, and important notifications

• To improve our website and services

• To prevent fraud or misuse of our platform

• To send promotional offers or updates (only if you have opted in)

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share limited information with:

• Delivery partners for fulfilling your orders

• Payment gateways for processing transactions securely

• Service providers who help us operate and maintain our site (under strict confidentiality agreements)

• Government authorities if required by law, court order, or for fraud investigation

4. Data Security

We take your data security seriously and have implemented:

• Secure Socket Layer (SSL) encryption for safe transactions

• Secure servers and firewalls to protect data

• Strict access controls for internal staff

Although no system is 100% secure, we continuously monitor and upgrade our security measures to protect your data.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

• Deactivate your account permanently (upon request)

To request any of the above, contact us at: afrinastore99@gmail.com

6. Cookies and Tracking

Our website uses cookies to improve user experience. Cookies help us remember your preferences, understand traffic patterns, and offer relevant promotions.

You can manage or disable cookies through your browser settings, but please note that some features of our site may not function properly without them.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date clearly stated. We encourage users to review this policy regularly.